| 1. |
Work with staff to identify goals and target audiences, barriers, and opportunities
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| Research |
| 2. |
Conduct internal research which may include: |
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- Interviews with staff, across functions and perspectives
- Assessment of existing name and tagline, marketing and advertising materials, and Internet strategy. (It's critical to evaluate both the substance and the style of these items. Our findings will include an assessment of the messages that do come through strongly.)
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| 3. |
Conduct research of external audiences |
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- Interviews with and surveys of external stakeholders
- Review of existing research (focus groups, surveys, etc.)
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| 4. |
Review partner and competitive materials and messages
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| Analysis and Interpretation |
| 5. |
Analyze and interpret findings
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| Recommendations |
| 6. |
Develop or refine your brand (a positioning statement, key messages, and tone and style guidelines) |
| 7. |
Design an action plan to adapt name, tagline, existing materials, and Web presence to conform with this brand |
| 8. |
Identify new or revised strategies to meet stated goals.
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